With more than two decades of experience building iconic global mobile apps and marketing-leading software products for brands like OpenTable, CitySearch, Ticketmaster and now Snagajob, Jocelyn Mangan knows what success⎼and failure⎼look like. She has learned how to empower complex teams with diverse skill sets to work together toward a common goal. In this session, Jocelyn will address why and how she is challenging traditional org structures, and why it is truly important to put the customer first.